Fre­quent­ly Asked Questions

Are you wondering about something related to our tickets, your museum visit or our exhibitions? We’ve gathered some answers to frequently asked questions on this page.

Information for your visit to Amos Rex: Museum visit during COVID-19

Tickets

Tickets for Amos Rex are sold both online and at the museum.

We strongly recommend purchasing tickets online in advance, as only a limited number of visitors can enter The Quiet Parade at a time. This also applies to visitors with the Museum Card and those under age 18. When you have booked a ticket online, please arrive at the museum from the Lasipalatsi Square side, through the accessible entrance. Tickets booked online are checked at this entrance.

Tickets are also sold at the ticket counter at the museum’s main entrance on Mannerheimintie. There is often a queue during the most popular times, such as weekends. We will have to limit ticket sales if the capacity of the exhibition is full. However, more visitors are admitted to the exhibition in small batches at regular intervals.

Tickets can be reserved for the same day on short notice, if there are any left. We do not charge booking or processing fees for online tickets.

Tickets and opening hours.

Buy tickets in advance.

Yes, they do, even though everyone under the age of 18 can enter for free. Since fewer visitors than usual can visit the Quiet Parade exhibition at one time, we recommend that everyone reserve tickets online before their visit. If your party will arrive at Amos Rex with online tickets, everyone under the age of 18 must also have a ticket from our online ticket shop. Select a children’s ticket (0–17 years) €0.00.

Book online tickets

Yes, we accept the Museum Card. You can also buy or renew a Museum Card at Amos Rex. In other words the card does not need to be valid when you book a ticket.

We recommend booking a ticket online in advance even with the Museum Card, as only a limited number of visitors can enter The Quiet Parade exhibition at a time. We do not charge booking or processing fees for online tickets. You can also queue to buy a ticket at the museum’s main entrance.

Book online tickets

We recommend that also those with a Museum Card get tickets in advance. Select the Museum Card ticket 0,00 € from the online shop.

Without an advance ticket, you may have to queue at the door.

Book a visit.

The card does not need to be valid when you arrive. You can buy or renew a Museum Card at the Amos Rex Shop or the ticket office.

You can purchase a maximum of 6 online tickets per order.

The time you selected may be full. There may still be tickets available for another time or day. Some tickets are reserved for sale at the door. Tickets can be reserved for the same day on short notice, if there are any left.

You can also buy tickets on the spot, but you may have to wait in line. Only a small number of tickets are reserved for purchase on the spot.

Amos Rex is closed on Tuesdays. See our opening hours and exceptions: Amos Rex’s opening hours

Online tickets are selected for a certain arrival time, which are at 20-minute intervals. An online ticket can be redeemed within 20 minutes of the time indicated on it. For example, you can claim an 11 am ticket between 11:00–11:20.

With an online ticket, you should arrive at the museum from the direction of Kamppi through the door on Lasipalatsi Square. Inside the lobby, there is a separate checkpoint for online tickets. The QR code of your ticket is scanned, and you will receive an admission sticker for the day. If you have booked an online ticket with a Museum Card, the card will be checked there. There is usually a queue of a few groups at a time at the online ticket checkpoint.

Please note: The final hour of the day is an exception, as the museum is closing. During the last hour of the day, your ticket must be picked up no later than 40 minutes before closing time (on weekdays by 7.20 pm, Sat-Sun by 4.20 pm).

Don’t come to the museum if you are ill.

In case of illness, you can change the arrival time of the ticket, or you can get a refund for tickets bought in advance. Send us a message at museum@amosrex.fi before the time marked in your ticket.

Yes. Tickets are also sold at the ticket counter at the Mannerheimintie entrance. However, we recommend booking your tickets in advance online to ensure that you visit the museum at the time of your choosing.

For this exhibition, queuing at the ticket office may progress slowly as only a limited number of visitors can enter the exhibition at a time. We do not charge booking or processing fees for online tickets, so booking a Museum Card ticket, for instance, is free of charge.

Book online tickets

By purchasing an online ticket in advance, you can avoid getting stuck in a long queue. When arriving with an online ticket, please enter the museum from the Kamppi side, through the accessible entrance on Lasipalatsi Square. Inside the lobby, there is a special checkpoint for online tickets, where there may be a small queue. If there is a small queue for the checkpoint, it will move quickly. With an online ticket, you can ensure your entry to the exhibition at the time you want.

When arriving without an online ticket, enter through the museum’s main doors, where there will be a queue. Use this entrance on the Mannerheimintie side if you plan to buy a ticket on the spot. We are unable to estimate how long the waiting time will be.

Yes. Amos Rex presents Hans Op de Beeck: The Quiet Parade 21 Sept 2022 – 26 Feb 2023 as well as the permanent showing of the Sigurd Frosterus collection.

Visiting Amos Rex

Only a limited number of people can enter Hans Op de Beeck’s exhibition The Quiet Parade at a time. The capacity is about 170 visitors per hour. Visitors walk along narrow paths between the works so there is little space to walk.

Therefore, it is best to get your tickets in advance online – including Museum Card holders and for anyone under 18. Tickets are also sold at the ticket counter at the museum’s main entrance on Mannerheimintie. There is often a queue during the most popular times, such as weekends. We will have to limit ticket sales if the capacity of the exhibition is full. However, more visitors are admitted to the exhibition in small batches at regular intervals.

No, there is no particular direction for moving through the exhibition.

The Quiet Parade exhibition is a holistic park-like installation, where you walk along narrow paths between the works. There is little room to walk along park paths, so if it is crowded in one section, you can visit the other side of the exhibition first. There is no need to see the works in any particular order, so you can wander freely as long as you stay on the paths.

You may stay as long as you like! There is no restriction on the length of a visit.

Please note: 

Due to the limited visitor capacity, Hans Op de Beeck’s The Quiet Parade exhibition can only be visited once with a day’s admission sticker. This means that it is not possible to leave the museum in between, for example for a coffee, and return again with the same admission ticket.

The last hour of the day is an exception: guests must leave when the museum closes. The ticket for the last hour of the day must be redeemed no later than 40 minutes before the museum closes (weekdays at 7.20 pm, Sat–Sun by 4.20 pm).

Yes! There is no content unsuitable for children in the exhibition, but the atmosphere may be tense and could raise questions. Read more detailed content notes here: Exhibition content notes

The Quiet Parade exhibition is a holistic world consisting of the artist’s grey sculptures and installations. In this exhibition, you walk along paths, and you may not move any closer to the works from the path. The exhibition has many attractive, inviting works but their structures must not be touched, even if you can reach them.

Read more on our page for visiting with children:

 

Photography is allowed without flash in the museum and this exhibition. Please be considerate of other visitors – many may be bothered by the bright light of a phone screen. So please dim your mobile phone screen and remember to turn off the flash even when taking a video.

When taking pictures, please take into account the space around you and other visitors in the exhibition. In this exhibition, you walk along narrow paths between the work, so you could inadvertently stumble towards a work or another visitor. Do not leave the paths, go near the works, touch the works or reach towards the works while photographing them.

Shooting with a camera tripod is prohibited without separate permission.

For photography permits, please contact Amos Rex’s communications department: Marketing and communications contacts

 

The floor of the exhibition premises is made out of individual wooden blocks. Studded shoes scratch our delicate wooden floor, so please leave studded shoes in the free lockers or in the unguarded cloakroom.

Stilettos must be removed before entering the showroom. We recommend bringing your own indoor slippers but if necessary, you can borrow blue safety slippers from us for the duration of your visit.

There is not much space to move along the narrow paths in The Quiet Parade exhibition.

We recommend that you leave the prams along the rear wall of the locker area during your visit. There is a small pram icon on the wall in the area. Please note that strollers must not be left in front of emergency exits. If you bring a small child into the exhibition using a have a strap-on baby carrier, we ask that you carry the child on the front.

Prams may certainly be brought to the museum otherwise, but preferably not heavily laden. The museum also offers strollers to loan. Ask our staff for them, they will be happy to help.

You are not allowed to take large bags or a backpack into the exhibition to ensure the safety of the works. No matter how careful one is, it is possible to accidentally knock something with a big bag. By leaving backpacks and bags in the free lockers, we can prevent situations that endanger the valuable objects in the exhibition.

Small backpacks may not be worn on one’s back in the exhibition, but instead must be worn on the front or carried by hand.

Read our museum rules.

You may not eat or drink in the exhibition due to the safety of the works. Liquids, food and even fingertip grease are dangerous to valuable objects.

Read our museum rules.

Yes, you may nurse a child in the exhibition space. You can find a quiet space in the Sigurd Frosterus collection hall, so we recommend breastfeeding there, or the Studio Rex art workshop space. There is also a child-care room next to the lockers.

The Quiet Parade exhibition is a park built in the exhibition hall, where you walk along the paths between the works. There are four grey sofas along the paths that you may sit on. The sofas look like the works in the exhibition, which are not to be touched. You can tell which couches you can sit on by the fact that they are empty.

Chairs borrowed from the museum may not be brought to the exhibition.

Exhibition information is available in Finnish, Swedish and English. Many of our staff also speak other languages, as indicated on their staff badges.

Groups can also book guided tours in Russian, Estonian, French, German, Italian, Spanish or Japanese.

Amos Rex is accessible. For The Quiet Parade exhibition, you should prepare for two things:

  1. We recommend purchasing tickets online in advance if you need barrier-free access. A limited number of visitors can enter the exhibition at one time, so there may be long, slow queues at the ticket office, especially at peak times. With a pre-booked online ticket, you can enter at the time of your choice. Free tickets for Museum Card holders must also be booked online.
  2. The Quiet Parade is a holistic park-like installation built in the exhibition hall, where you walk along narrow paths between the works. The paths are 180 centimetres wide. The paths are on the floor of the museum’s exhibition hall and are lined with stones and gravel. The paths twist and turn, and you must not deviate from them.

The accessible entrance to Amos Rex is located on Lasipalatsi Square; the main doors are heavy and are not automatic. The exhibition premises can be reached by an accessible elevator. The doors in the exhibition rooms are automatic and there are no stairs or thresholds in the interior. Accessible toilets are located on exhibition floor (-1).

Amos Rex accepts the EU Disability Card. Personal assistants are admitted free of charge.

More information on the museum’s accessibility: Accessibility.

See also:
Autism-friendly guidelines for visiting Amos Rex
Plan a visit: Exhibition-specific information

You can find more detailed content notes and information about the works in the exhibition on our content notes page: Content notes to support your visit.

We have put together autism-friendly instructions to help plan and anticipate a visit. The description is for anyone who needs more detailed information about, for example, how to get to the museum, who they will meet there and what they will see there. You can also find pictures of our facilities on the pages. Read more: Autism-friendly guidelines.

Only Amos Rex’s own guides are allowed to do guided tours in the museum.

You may book a visit to the exhibition for your group without a guided tour. Please note that members of the group cannot carry out their own tours during an independent visit – any guided tours of your own are to be done before or after the exhibition visit.

Book a guided tour.

Visiting the museum during COVID-19

We do not at the moment ask for the COVID-19 passport. Due to the new recommendations in Southern Finland, COVID-19 passport is suspended for the moment.

We do not require wearing a facemask at the moment. But if the museum is full and you can’t keep a safe distance to others, we recommend wearing it.

Read our guidelines for a museum visit during COVID-19.

Guided tours and group visits

For The Quiet Parade exhibition, we offer groups Amos Rex art workshops and guided intros, at the end of which the participants are guided into the exhibition, a few at a time. It is not possible to visit the exhibition as a group, because visitors walk on narrow paths between the works, so there is not much space.

You can book an intro tour or an art workshop for your own group (1–15 people) either by filling out the inquiry form on our website or by contacting Amos Rex’s guide reservation by email or phone.

You can find available guided tours here: Events at Amos Rex

Yes. Please note that The Quiet Parade exhibition cannot be visited as a group. The exhibition is a holistic park-like installation, where you walk along narrow paths between the works, so there is not much space. We offer groups Amos Rex art workshops and intros, at the end of which the participants are guided into the exhibition, a few at a time.

More information about school and preschool visits: Intro tour and art workshops for groups

No, only Amos Rex’s own guides may lead groups at the museum.

It is not possible to visit the current Quiet Parade exhibition as a group. The exhibition is a holistic park-like installation, where you walk along narrow paths between the works, so there is not much space. We offer groups Amos Rex art workshops and intros, at the end of which the participants are guided into the exhibition, a few at a time.

For more information:

We offer guided tours in Finnish, Swedish and English, and on request in Russian, Estonian, French, German, Italian, Spanish and Japanese.

Read more about guided tours: Guided Tours

Booking
tel. 09 6844 4633, open Mon, Wed and Thu 1-4 pm
opasvaraus@amosrex.fi

Customer service

Customer Service
tel. 09 6844 460
Open Monday to Friday from 1 pm to 2 pm
museum@amosrex.fi

Information for your visit to Amos Rex: