Are you wondering about something related to our tickets, your museum visit or our exhibitions? We’ve gathered some answers to frequently asked questions on this page.
Information for your visit to Amos Rex: Museum visit during Covid
You can either book your visit in advance or get your ticket at the museum – we recommend booking your Amos Rex visit in advance.
Visit with a pre-booking: advance tickets are booked online for a time slot chosen by you and then paid at the museum.
Bear in mind there might be a short waiting time to enter the exhibitions without a pre-booked visit.
You can now book tickets to the summer’s exhibitions to any day you wish. The exhibition Blick is on show until 22 August, and studio exhibition Between us and the Sigurd Frosterus collection are on show until 5 September.
We’ll update you about the ticket sales of the upcoming Bill Viola exhibition in September.
Yes, you can visit with the Museum Card. If necessary, the museum card can be purchased or renewed upon arrival.
If your group arrives with pre-booked visiting times then yes. Select the € 0 ticket type. Tickets are also sold at the door but there might be a short waiting time to enter the exhibitions without a pre-booked visit
Do not come to the museum if you are feeling unwell, or if you suspect that you have been exposed to the Corona virus. In case of illness, we can refund the pre-booked ticket. Tickets will not be exchanged for a new time. The ticket is not personal, you can give your own ticket to a friend. Please note that if you do not have full-price ticket, but the ticket belongs to a discount group, the person who uses the ticket must also have a valid card entitling to the discount, eg. a Museum Card or a student card.
The ticketing system created due to the Covid-19 situation still consumes a large amount of our resources and we are therefore unable to handle changes at this time. We are developing our system to make the exchanges possible in the future. If you can’t arrive at the time marked on your ticket, you can give the ticket to a friend. Please note that if you do not have full-price ticket, but the ticket belongs to a discount group, the person who uses the ticket must also have a valid card entitling to the discount, eg. a Museum Card or a student card.
You can arrive any time within the hour marked on your ticket. For example, if you have a ticket bought for 11 am. – 12 noon, you may arrive at any time within that hour, for instance at 11:45 am. The entrance ticket is exchanged for the entrance sticker at the ticket desk. The time of your arrival does not affect the duration of your stay. We wish that you take into consideration other customers and the recommendated visiting time is one hour.
Please note that tickets bought for the last opening hour of the day are an exception: a ticket for the last opening hour of the day must be redeemed at the museum’s cashier no later than 45 minutes before the museum closes (weekdays 5:15 pm, Sat–Sun 4:15 pm).
Visiting Amos Rex
You can experience the exhibition in any order you like! Due to the Covid-19 situation, we advise to choose a route according to where there is most room.
It is our goal that as many people as possible get to visit the exhibition on-site, even amidst the corona virus pandemic. We want to protect the health of our museum visitors and staff by requiring all those over the age of 12 to wear a face mask in the museum’s premises. We provide a face mask as part of the museum ticket price and loan visors for those who cannot use a face mask for health reasons.
Read our guidelines for Museum visit during Covid.
Requiring a face mask for everyone over the age of 12 is the most effective way to ensure the safety of our staff and visitors. We offer one mask included in the museum ticket, and we have visors for those who are unable to use a face mask for health reasons. Amos Rex is not a public space. It is a private museum, and therefore, the museum can define the rules that must be followed on the museum premises. We are following updates on the corona situation and when the situation improves again, we can ease safety measures and adjust our guidelines accordingly.
Read our guidelines for Museum visit during Covid.
Due to the safety of the artworks, it is not allowed to take large bags into the exhibition or carry a backpack on your back. Even when being extremely careful, one may unintentionally hit something with a large bag. By leaving backpacks and bags in the free lockers we can prevent situations that are dangerous for the items of the exhibition.
Eating or drinking in the exhibition is not allowed because of the safety of the works. Liquids, food and even grease from fingertips are dangerous to valuable items.
Only Amos Rex’s own guides are allowed to do guided tours in the museum.
You may book a visit to the exhibition for your group without a guided tour. Please note that members of the group cannot carry out their own tours during an independent visit – any guided tours of your own are to be done before or after the exhibition visit.
Book a guided tour.