Guided tour reservation terms
Contact information
Merchant: Amos Rex Ab
Company id-number: 2137480-2
Adress: Mannerheimintie 22–24 Helsinki
email: booking@amosrex.fi
Phone Mon, Wed and Thu 1–4 pm: +358 9 684 44633
Payment methods
The participants’ admission tickets are not included in the guided tour price; tickets (à €15) are added to your order upon group’s arrival to Amos Rex. See also other discounted ticket prices. Admission tickets are free for groups from daycare centres, comprehensive schools, upper secondary schools, or other secondary-level institutions.
- Payment upon arrival at the museum with cash, bank or credit card.
- Payment with invoice. Please note that only companies and organizations with a company id-number can pay with an invoice. In addition to your own contact information, also fill in the company’s invoicing information.
Please confirm your preferred payment method when submitting the reservation: payment upon arrival or via invoice (invoice only with VAT identification number).
Order confirmation
We will send you a separate order confirmation after we have processed your inquiry. You will hear from us in a couple of weekdays.
Cancellation
Guided tour cancellation
The deadline for free cancellation is 7 days before the start of the guided tour. For cancellations made later, Amos Rex will charge the customer a cancellation fee of €50. For school groups the cancellation fee is €30. Cancellation notice must be made in writing to booking@amosrex.fi.
Arriving late
The group should report any delay on the day of the reservation to the number +35840 682 1744. If the group is more than 15 minutes late, the reservation will be cancelled. If the group has booked a guided tour and they are more than 15 minutes late, they also pay a cancellation fee of €50. For school groups the cancellation fee is €30.
Inquiries
If you wish to know more about group visits, please contact us.
Amos Rex Group services
booking@amosrex.fi
tel. +3589 6844 4633
Open Mon, Wed and Thu 1–4 pm