Are you wondering about something related to our tickets, your museum visit or our exhibitions? We’ve gathered some answers to frequently asked questions on this page.
Tickets
Tickets for Amos Rex are sold both online and at the museum.
We warmly recommend to buy your tickets online in advance, as the normal price is €2 cheaper (€20 online, €22 at the door).
This also applies to visitors with the Museum Card and those under age 18 entering the museum for free.
When you have booked a ticket online, please arrive at the museum from the Lasipalatsi Square side, through the accessible entrance.
Yes, they do, even though everyone under the age of 18 can enter for free.
If your party will arrive at Amos Rex with online tickets, everyone under the age of 18 must also have a ticket from our online ticket shop. Select a children’s ticket (0–17 years) €0.00.
Yes, we accept the Museum Card. You can also buy or renew a Museum Card at Amos Rex. In other words, the museum card does not need to be valid when you book a ticket.
You can buy or renew a Museum Card at the Amos Rex Shop or the ticket office. Your Museum Card is activated on your first museum visit, not a purchase.
You can purchase a maximum of 6 online tickets per order.
The time you selected may be full. There may still be tickets available for another time or day.
You can also buy tickets at the museum!
Amos Rex is closed on Tuesdays. See our opening hours and exceptions: Amos Rex’s opening hours.
Online tickets are selected for a certain arrival time, which are at 20-minute intervals. An online ticket can be redeemed within 20 minutes of the time indicated on it. For example, you can claim an 11:30 am ticket between 11:30–11:50.
With an online ticket, you should arrive at the museum from the direction of Kamppi through the door on Lasipalatsi Square.
Please note: The final hour of the day is an exception, as the museum is closing. During the last hour of the day, your ticket must be picked up no later than 40 minutes before closing time.
An exception to this is Enni-Kukka Tuomala’s Empathy Echo Chamber experience. This experience can be booked separately on Fridays, and the booking also includes a ticket to Amos Rex.
Buy a ticket to Empathy Echo Chamber on Friday
Please respect your co-participant by arriving on time for your reserved slot. If you arrive late, you will lose your booked time for Empathy Echo Chamber.
The Empathy Echo Chamber experience can only be booked in advance on Fridays. On other days, you can experience the work by queuing in the exhibition space. The experience lasts 20 minutes, after which you are free to visit the Amos Rex exhibitions. The experience is recommended for adults. Read more: Information about the exhibitions and artworks.
Don’t come to the museum if you are ill.
In case of illness, you can change the arrival time of the ticket, or you can get a refund for tickets bought in advance. Send us a message at museum@amosrex.fi before the time marked in your ticket.
Yes. Tickets are also sold at the ticket counter to the left from the Mannerheimintie entrance. However, we recommend booking your tickets in advance online to ensure that you visit the museum at the time of your choosing.
By purchasing an online ticket in advance, you can avoid getting stuck in any possible queues!
Weekends tend to be busier than weekdays, and Saturday is the most popular day of the week. The quietest visiting times are from early afternoon on weekdays.
Yes. You will see our current exhibitions as well as the permanent display of the Sigurd Frosterus collection.
Visiting Amos Rex
You may stay as long as you like! There is no restriction on the length of a visit.
Please note: The last hour of the day is an exception: guests must leave when the museum closes. The ticket for the last hour of the day must be redeemed no later than 40 minutes before the museum closes.
Yes and no! Right now, there is no particular queue, and if you buy your ticket online, you can always get in easily.
Weekends tend to be busier than weekdays, and Saturday is the most popular day of the week. The quietest visiting times are from early afternoon onwards on weekdays.
Our exhibitions are not directly designed for children, but we pay attention to our children visitors. It’s important for us that kids have fun too. All of our exhibitions are different, find out about the exhibition currently on display on the children’s website:
In Anna Estarriola’s exhibition Staged Circumstances and Piles of Things, the impossible becomes possible! The works invite you to explore the world from different perspectives and offer a variety of details, sounds and hidden messages that will spark curiosity in visitors of all ages. Please note that the works in the exhibition should not be viewed too closely due to their delicate nature.
Studio Rex is hosting exhibition by Enni-Kukka Tuomala, Expanding Empathies, which invites you to practice empathy through play and insight. There is one artwork recommended for adults only, but otherwise the exhibition is suitable for all ages.
Our exhibitions often feature works that look inviting. Please don’t touch artworks unless specifically instructed to do so. Kindly move hand in hand with children.
Photography is allowed without flash in the museum and this exhibition. Please be considerate of other visitors – many may be bothered by the bright light of a phone screen. So please dim your mobile phone screen and remember to turn off the flash even when taking a video.
When taking pictures, please take into account the space around you and other visitors in the exhibition.
Shooting with photography equipment such as a camera tripod, photography lighting or a selfie stick is prohibited without a photography permit.
For photography permits, please contact Amos Rex’s communications department: Marketing and communications contacts
The floor of the exhibition premises is made out of individual wooden blocks. Studded shoes scratch our delicate wooden floor, so please leave studded shoes in the free lockers or in the unguarded cloakroom.
Stilettos must be removed before entering the showroom. We recommend that you bring your own indoor slippers but, if necessary, we can lend you a pair of slippers or blue safety slippers for the duration of your visit.
We recommend that you leave the prams along the rear wall of the locker area during your visit. There is a small pram icon on the wall in the area. Please note that strollers must not be left in front of emergency exits. If you bring a small child into the exhibition using a have a strap-on baby carrier, we ask that you carry the child on the front.
If needed, prams may be brought to the exhibition. The museum also offers strollers to loan. Ask our staff for them, they will be happy to help.
You are not allowed to take large bags or a backpack into the exhibition to ensure the safety of the works. No matter how careful we are, it is possible to accidentally knock something with a big bag. By leaving backpacks and bags in the free lockers, we can prevent situations that endanger the valuable objects in the exhibition.
Even small backpacks may not be worn on one’s back in the exhibition, but instead must be worn on the front or carried by hand. If you bring a small child into the exhibition using a have a strap-on baby carrier, we ask that you carry the child on the front.
You may not eat or drink in the exhibition due to the safety of the works. Liquids, food and even fingertip grease are dangerous to valuable objects.
Yes, you may nurse a child in the exhibition space. You can find a quiet space in the Sigurd Frosterus collection hall, so we recommend breastfeeding there. There is also a child-care room next to the lockers.
Bottle feeding babies is allowed on the benches and in the lobbies of the exhibition hall. Please ask the staff for more information they will be happy to help.
Exhibition information is available in Finnish, Swedish and English. Many of our staff also speak other languages, as indicated on their staff badges.
Groups can also book guided tours in French, German, Italian, Spanish or Japanese.
The accessible entrance to Amos Rex is located on Lasipalatsi Square; the main doors are heavy and are not automatic. The exhibition premises can be reached by an accessible elevator. The doors in the exhibition rooms are automatic and there are no stairs or thresholds in the interior. Accessible toilets are located on exhibition floor (-1).
Amos Rex accepts the EU Disability Card. Personal assistants are admitted free of charge.
More information on the museum’s accessibility: Accessibility.
See also:
Autism-friendly guidelines for visiting Amos Rex
Plan a visit: Exhibition-specific information
You can find more detailed content notes and information about the works in the exhibition on our content notes page: Content notes to support your visit.
We have put together autism-friendly instructions to help plan and anticipate a visit. The description is for anyone who needs more detailed information about, for example, how to get to the museum, who they will meet there and what they will see there. You can also find pictures of our facilities on the pages.
Read more: Autism-friendly guidelines.
Guided tours and group visits
We offer groups guided tours or shorter guided intros.
You can book a guided tour either by making a direct reservation online on our website, by filling out the inquiry form, or by contacting Amos Rex’s Group Reservations by email or phone.
Yes. When planning a self-guided group visit to Amos Rex, book a visit on this page. If the museum is crowded, we give priority to pre-booked groups.
You can also inquire about the time of the visit by contacting the guide booking service:
Booking
tel. 09 6844 4633, open Mon, Wed and Thu 1-4 pm
booking@amosrex.fi
More information about school and preschool visits: Guided tours and art workshops for groups
No, only Amos Rex’s own guides may lead groups at the museum.
For more information:
We currently offer guided tours in English, Finnish, Swedish, and by request in French, German, Italian, Japanese and Spanish.
Read more about guided tours: Guided Tours
Booking
tel. 09 6844 4633, open Mon, Wed and Thu 1-4 pm
booking@amosrex.fi
Customer service
Send us a message, ask a question!
Call our customer service:
tel. 09 6844 460
Telephone lines are open on Mondays, Wednesdays, Thursdays and Fridays from 11 AM to 4 PM.
Closed on Tuesdays, Saturdays and Sundays.
Or email us:
museum@amosrex.fi